Terms & Conditions

Effective Date: July 2025

Introduction

Welcome to Evolisa. These Terms of Use (“Terms” or “Agreement”) form a legally binding contract between you (“User”) and Evolisa (also referred to as “we,” “us,” or “the Company”). They govern your access to and use of the Evolisa web application, the websites evolisa.app and evolisa.ai, related digital platforms, features, content, tools, and connected services, including those using artificial intelligence (collectively, “Services”).

By accessing or using our Services, you confirm that you have read, understood, and agreed to these Terms, as well as our Privacy Policy and Cookie Policy, which are an integral part of this Agreement.

Important: Evolisa does not provide medical advice and is not a substitute for professional healthcare. Information provided should not be used to diagnose, treat, or prevent any disease or medical condition.

  1. Who We Are

Evolisa is an independent project based in Italy, dedicated to developing digital tools to support metabolic and nutritional well-being. The site and its content are currently managed by private individuals and may later operate as a registered business with VAT number.

In compliance with applicable laws, we provide the following contact details:
Legal Owner(s): [Full name of the owner(s)]
Address: [Full address]
Contact form: https://evolisa.app/contact/

All features, plans, and content are created with care and in compliance with applicable laws on consumer protection, information, and data processing. For any legal inquiries, please use our contact form at https://evolisa.app/contact/.

  1. When These Terms Apply

These Terms apply to:

  • All users who access the Services, regardless of the device used;
  • All content, features, and tools available on evolisa.app, evolisa.ai, and connected platforms;
  • Any communication with our support team through the contact form;
  • All free or paid plans (Base, Premium, Pro).

  1. Eligibility

3.1. Services are available only to individuals aged 18 or older.
3.2. We do not knowingly collect personal data from minors. If we discover such data has been collected, it will be deleted immediately. If you are a parent or guardian and believe your child has provided personal data to us, please notify us via our contact form at https://evolisa.app/contact/.
3.3. We reserve the right to limit or block access to the Services at our discretion for legal, security, or compliance reasons.

  1. No Medical Advice

4.1. Evolisa is not a healthcare provider. None of the information provided via the Services, including AI-generated content, is intended to provide medical diagnoses, treatments, or prescriptions.
4.2. If you have doubts or symptoms of a medical nature, consult a qualified physician. Never ignore professional medical advice because of information you read on Evolisa.
4.3. In case of a medical emergency, call emergency services immediately.

  1. Registration and Account

5.1. Some features require creating an account with truthful and up-to-date information.
5.2. You are responsible for maintaining your account security, including login credentials. In case of unauthorized use, please notify us promptly via our contact form at https://evolisa.app/contact/.
5.3. Accounts are personal and non-transferable.

  1. Permitted Use

6.1. You agree to use the Services only for lawful purposes and in accordance with these Terms.
6.2. You may not:

  • Copy, modify, distribute, or create derivative works from the App’s content;
  • Use the Services to promote third-party products without authorization;
  • Upload viruses or malware;
  • Access other users’ accounts without authorization;
  • Attempt to bypass security measures of the App.

6.3. Violation of these rules may result in suspension or termination of your account, in addition to legal action.

  1. Limited License

We grant you a personal, non-exclusive, non-transferable, revocable license to use the Services for non-commercial purposes, in accordance with these Terms. All rights not expressly granted are reserved.

  1. Intellectual Property

8.1. All content on Evolisa (texts, logos, software, design, graphics, AI models) is protected by copyright and other intellectual property laws.
8.2. No element of the Services may be used without our written consent. Violations will be legally prosecuted.

  1. User-Generated Content

9.1. Users may upload comments, images, preferences, or other data. By providing such content, you guarantee you have the necessary rights and grant Evolisa a worldwide, royalty-free, non-exclusive, sublicensable license to use it for technical, statistical, and service improvement purposes.
9.2. You may not upload content that is offensive, discriminatory, privacy-invasive, or unlawful.
9.3. We reserve the right to remove content deemed inappropriate at our sole discretion.
9.4. This license terminates upon deletion of your account, except where retention is required by law.

  1. Subscriptions, Payments, and Cancellations

10.1. Some Services require a paid subscription. The terms (duration, cost, renewal) are specified at the time of purchase.
10.2. Subscriptions renew automatically unless canceled. You can cancel at any time via your account area or our contact form at https://evolisa.app/contact/.
10.3. Evolisa reserves the right to change prices or discontinue plans, with prior notice.
10.4. Refunds are subject to our Cancellation Policy, available on our website. If you purchase digital content with immediate access, you expressly waive your right of withdrawal under EU Consumer Rights Directive.

  1. Disclaimers and Limitation of Liability

11.1. Services are provided “as is” and “as available.” We do not guarantee that the App will be error-free, uninterrupted, or fit for a particular purpose.
11.2. We are not liable for:

  • Direct or indirect damages arising from use or inability to use the Services;
  • Errors or omissions in content;
  • Interruptions due to maintenance, bugs, updates, cyber-attacks;
  • Losses of income, data, or reputation.

11.3. Nothing in these Terms excludes or limits liability for fraud, willful misconduct, or gross negligence, or any liability that cannot be excluded under applicable law.
11.4. Consumers retain all non-waivable statutory rights.

  1. Changes and Updates

12.1. Evolisa may update the Services and these Terms at any time. Changes will take effect 30 days after posting. Continued use of the Services constitutes acceptance of the changes.

  1. Dispute Resolution

13.1. In case of a dispute, please use our contact form at https://evolisa.app/contact/ to attempt an amicable resolution.
13.2. For users residing in Italy, disputes will be governed by Italian law and subject to the exclusive jurisdiction of the courts of Milan.

  1. Final Clauses

14.1. If any provision is found invalid, the remaining provisions remain in effect.
14.2. Failure to enforce any provision does not constitute a waiver of the right to enforce it later.
14.3. These Terms remain in effect after account termination for provisions regarding liability, indemnification, intellectual property, and dispute resolution.

  1. Contact

For reports, requests, or complaints, please use our contact form at: https://evolisa.app/contact/

Thank you for using Evolisa. Your well-being is our mission.